Customer document delivery, done right

Send documents so that your customers can easily access and find them again later, reducing queries, resends, and support costs.

No hassle. No logins to reset. Just happy customers!

ISO certification EU DPD compliant G-Cloud supplier Cyber Essentials

How Documentd works

Secure document delivery, customer access and long-term findability in one simple flow.

1

Modern document delivery, done properly

Secure delivery, automatic organization, and easy customer access, all in one system.

Replace email attachments and paper post with a professional delivery system.

Document vault screenshot
2

Everything stays organized automatically

Every document is delivered into a private, branded space in your customer’s own secure account, structured, searchable, and easy to access.

Organized customer vault screenshot
3

Customers get instant secure access

Sending a document automatically creates a secure account for your customer.

They click the link, set a 4-digit PIN, and access their private document space. No passwords, no friction.

Secure document email screenshot
PIN access screenshot
4

Choose how you send

Send from the website, copy Documentd into an email, use #deliver, or connect via API.

Use one route, or more than one. Documents still arrive in the same organized customer space.

Website
Upload document
Email
To: customer@example.com
Bcc: filing@documentd.com
#deliver
To: customer@example.com
#deliver
API
POST /deliver
customer_id
document_id
5

All-in-one secure delivery platform

Replace attachments, paper post, and shared drives with a modern, secure way to deliver documents.

Fully branded, secure, and organized so customers can access documents whenever they need.

Document delivery platform screenshot

The best way to deliver important documents to clients

See how Documentd compares to email, secure email, portals and paper post.

Feature Documentd Email Secure Email Customer Portal Paper Post
Encryption
Transfer of ownership ?
Permanence
Customer control ?
Ease of use
Organisation ? ?
Compliance ?
Cost efficiency ?

“?” indicates that the answer depends on the provider, customer behaviour, implementation or internal process.

Built with security, privacy and durability at its core

Documentd is designed to protect your customers’ data while keeping access simple and practical.

Data Privacy

Your data is not mined, analysed or sold. Documentd is built to protect your customers’ information, not exploit it.

User Authentication

Customers access documents securely using simple, low-friction authentication designed for real-world usability.

Encryption at Rest

All documents are encrypted while stored, ensuring that data remains protected even if infrastructure is compromised.

Encryption in Transit

All communication between systems and users is encrypted using modern, industry-standard protocols.

Full Legal Rights

Your customers retain full ownership of their documents. Files are delivered, not held hostage behind systems.

Durability

Documents are stored in highly resilient infrastructure designed to ensure long-term availability and reliability.

How you send

Choose how you send

Start with the website, copy us in, use #deliver, or connect via API.

Use one, or more. Your customers still get the same clear place to access and find their documents again later.

Simple pricing for every stage

Start with 100 free documents, then choose pay-as-you-go, a monthly subscription, or enterprise pricing when volumes grow

Pay For What You Use

Ideal if your usage varies, or if you want to start without committing to a monthly subscription.

£20
per unit of 500 documents
  • First 100 documents free
  • Buy units as needed
Sign up

Enterprise

For organisations sending high volumes of documents and needing bespoke commercial terms.

Custom
for 10,000+ documents per month
  • Volume pricing
  • Bespoke onboarding and support
  • Designed for large-scale delivery
Contact us

No hidden platform fees. No seat-based pricing. Your customers are never charged.